Our Process
Our 5-Step Billing Process
Simple, transparent, and built around getting you paid on time — every time. Click any step to explore it in detail.
1
Eligibility Verification
We confirm insurance coverage, benefits, and prior auth status before every patient visit — eliminating the #1 root cause of claim denials.
- 100% pre-visit verification
- Real-time payer portal checks
- Prior auth management
- COB identification
2
Charge Capture
Every billable service captured accurately and completely on the same day — no revenue left on the table.
- Same-day charge entry
- EHR/superbill integration
- Modifier & unit review
- Missed charge recovery
3
Medical Coding
AAPC-certified coders apply the right ICD-10, CPT, and HCPCS codes for your specialty — maximising reimbursement while staying compliant.
- ICD-10-CM at highest specificity
- E&M level optimisation
- LCD/NCD compliance
- Modifier accuracy
4
Claim Submission
Clean, scrubbed claims submitted electronically to every payer within 24–48 hours — getting your money moving without delay.
- Clean claim target: 96%+
- CCI edit checks
- Electronic + paper filing
- Real-time acknowledgement
5
Payment & Follow-up
Payments posted within 24 hours. Every denial appealed immediately. Zero tolerance for uncollected revenue.
- ERA/EOB posting in 24hr
- Denial appeal management
- Every denial appealed
- Patient statement generation