Clear, compassionate, and compliant patient billing is essential to practice success. Our Patient Billing & Support services bridge the gap between providers and patients to ensure accurate billing and timely payments.

Services We Provide

• Statement Generation
  Professionally designed patient-friendly billing statements.
• Payment Support
  Phone, web, and mail support for questions and payment plans.
• Dispute Resolution
  Managing billing disputes in a HIPAA-compliant and patient-sensitive manner.
• Collections Management
  Tiered collections process with escalation only after multiple outreach attempts.
• Online Payment Portals
  Secure and convenient payment methods for patients.

Patient Benefits

• Reduced confusion around medical bills
• Personalized support via trained billing reps
• Transparency into charges, insurance payments, and balances
• Flexible payment options and plans